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Terms & Conditions

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1.Validity

These terms and conditions govern We Can Source It Ltd including www.wecansourceit.co.uk performance relating to the sale and supply of goods to the customer. We Can Source It Ltd reserve the right to amend these terms and conditions from time to time by updating this text page; and the customer is bound by any such modifications or revisions.

2. Contract with customer

The contract between We Can Source It Ltd and the customer comes into existence upon We Can Source It Ltd acceptance of the customers order i.e. when payment has been received. We Can Source It Ltd is entitled to withdraw from contracts in the case of obvious typographical or arithmetical inaccuracies appearing on We Can Source It Ltd Web site (www.wecansourceit.co.uk)

3. Pricing and Availability

The prices of the goods are those specified on We Can Source It Ltd website. The price, as displayed, is inclusive of VAT (at the standard UK rate). There will be an additional charge for delivery. Orders are subject to availability. In the unlikely event that the goods are unavailable, the customer will be notified by Email. Price and availability information is subject to change without notice.

4. Delivery of Goods

We Can Source It Ltd will deliver the goods ordered to the delivery address supplied by the customer. We Can Source It Ltd is entitled to deliver in part if it wishes. Despatch of goods constitutes fulfilment of contract.

Additional delivery info can be found here

5. We Can Source It Ltd Warranty

If the goods delivered are not what the customer ordered, or are of incorrect quantity, or are damaged or defective, We Can Source It Ltd will, if the customer returns them within a reasonable period, at the customer’s option either give a full refund or where possible make good any shortage or non-delivery or replace any damaged or defective goods.

6. Return of goods – 100% ‘NO QUIBBLE’ money back guarantee

If for any reason the customer is unhappy with their purchase, they can return it to We Can Source It Ltd for an exchange or refund, providing We Can Source It Ltd receives it within 30 days from the date of its original receipt by the customer. Returned products must be received by We Can Source It Ltd in good condition and all component parts, including any promotional products that may have been included in your purchase. A note explaining the reason for return should also be enclosed. This does not affect your statutory rights. The customer bears the cost of returning goods for refund or exchange, except in cases of faulty, damaged or wrongly supplied goods. (We Can Source It Ltd requests that you use registered post or recorded delivery when returning goods and that proof of postage is retained).

7. Acceptance / unavailability

For non-customised goods there will be no binding contract of any kind between you and us unless and until we accept your offer by actually.

  1. Dispatching the goods to you. Until then we may decline to supply the goods to you without giving any reason. Nothing else that we do or say will amount to acceptance of your offer. If any goods are unavailable, we will notify you of the unavailability as soon as possible and will arrange for a full refund if you have been charged.
  2. For customised goods, the contract is accepted once payment is taken. In such case no changes to the order or any cancellation may be made except in accordance with your legal rights (eg if there is a fault).

8. Delivery

  1. Delivery will be to the address which you specify when ordering. We may deliver different parts of your order on different dates.
  2. Delivery costs are charged extra at the rate shown on our site when you place your order. These will depend on the delivery method chosen. N.B. The delivery charges do not include customs or import duties which may be applied to your order by the relevant authorities. It is your separate responsibility to pay for these.
  3. We will use our reasonable endeavours to arrange delivery within the time specified on our website or, if none, a reasonable period. If you are a business, we are not liable for any losses arising from delay in delivery. If you are consumer (i.e. not acting in the course of a business), we are not liable for any losses arising from delay in delivery to the extent that this is due to circumstances beyond our reasonable control.
  4. Our carriers will make at least two attempts to deliver your goods and will leave contact details at the first attempt. A second delivery will be attempted (usually) the next working day. If nobody is available to receive the goods, we reserve the right to leave them at the doorstep, hall or reception as available. Alternatively we may return the goods to a holding depot, in which case we reserve the right to impose an extra delivery charge if you don’t collect the item from the holding depot within 7 days.
  5. Risk of damage or loss to the goods passes to you on delivery or if you wrongfully refuse delivery when delivery is attempted.
  6. If you are business, you must inspect all goods immediately on receipt and you must notify us in writing of any damage to the goods within 7 days of delivery. If you fail to do so, we are not liable in respect of such damage.

9. Liability

1 Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything which may not legally be excluded or limited.

   2 You must give us a reasonable opportunity to remedy any matter for which we are liable before you incur any costs remedying the matter yourself.

    3 If you are a consumer (ie not acting in the course of a business), we are not responsible for any loss or damage caused by us or our employees or agents in circumstances where:

        3.1 There is no breach of a legal duty of care owed to you by us or by any of our employees or agents;

        3.2 Such loss or damage was not reasonably foreseeable by both parties;

        3.3 Such loss or damage is caused by you, for example by not complying with this agreement; or

        3.4 Such loss or damage relates to a business.

   4 If you are a consumer (ie not acting in the course of a business), you will be responsible to us for any reasonably foreseeable loss or damage we suffer arising from your breach of this agreement (subject of course to our obligation to mitigate any losses).

    5 The following clauses (9.5.1 -> 9.5.5) apply only if you are a business:

       5.1 To the extent allowed by law, you and we exclude all terms, whether imposed by statute or by law or otherwise, that are not expressly stated in this agreement. In this clause, any reference to us includes our employees and agents.

       5.2 Our liability of any kind (including our own negligence) is limited to the price paid for the goods.

       5.3 In no event (including our own negligence) will we be liable for any:

            a)economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings);

            b) loss of goodwill or reputation;

            c) special, indirect or consequential losses; or

            d) damage to or loss of data

        (even if we have been advised of the possibility of such losses).

        5.4 You will indemnify us against all claims and liabilities directly or indirectly related to your breach of this agreement.

        5.5 This agreement constitutes the entire agreement between us with respect to its subject matter and supersedes any previous communications or agreements between us. We both acknowledge that there have been no misrepresentations and that neither of us has relied on any pre-contractual statements. Liability for misrepresentation (excluding fraudulent misrepresentation) relating to the terms of this agreement is excluded

10. “Act of God”

Neither you nor we are liable for failure to perform or delay in performing any obligation (excluding payment) under this agreement if the failure or delay is caused by any circumstances beyond its reasonable control including third party telecommunication failures.

11. English Law

These terms and conditions shall be governed by English law and any disputes will be decided only by the courts of the United Kingdom.

12. General

We may send all notices under this agreement by email to the most recent email address you have supplied to us (unless otherwise stated in this agreement). Headings used in this agreement are for information and not binding. Any failure by either party to exercise or enforce any right or provision of this agreement does not mean this is a “waiver” (ie that it cannot be enforced later). If any part of this agreement is ineffective or unenforceable for any reason, then it will be replaced with a provision which as far as possible achieves the same thing and the rest of the agreement shall continue to apply. A person who is not a party to this agreement shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement except insofar as expressly stated otherwise.

13. Complaints

If you have any complaints, please contact us via the contact details shown on our website or write to our address shown at the start of these terms and conditions.

14. Knife Sales

We confirm that all knives are sent in packaging stating that they can only be handed to a person that can provide identification proving they are over the age of 18. Any orders that are return due to a breach in this policy will be charge to the initial purchaser.